FAQ

From the main menu on the website select the “Reservations” box then select the desired hotel. After choosing the desired room type fill in the data in the booking form and press the button “Book” . In order to complete the reservation please follow the steps.

Once you paid the deposit a confirmation with the reservation number will be sent to the e-mail you have provided us. You can check your status of your reservation at the Reservation department on our reservation hotline +359 884 440 440 every day from 09:00 to 18:00 or on e-mail office@mpmhotels.bg

The guests of MPM Hotels can:
– pre-pay their reservations via bank transfer, credit/debit card or in case of pre-offered cash upon arrival;
– to pay their additional services at reception cash or with credit/debit card.
The Hotels accept VISA and MASTERCARD.

You can find the GPS coordinates of every our hotel from the main menu of our website from the “Hotels” section and then choose Contacts and location from the sub-menu.

If you would like to order a transfer from and to an airport you can contact the Reservation Department on our reservation hotline +359 884 440 440 every day from 09:00 to 18:00 or by e-mail office@momhotels.bg to receive an offer.

All MPM Hotels have limited number parking spots. They are  used on first come basis. You can get more information from our Reservation Department on our reservation hotline +359 884 440 440 every day from 09:00 to 18:00 or on e-mail office@momhotels.bg

Accommodation in all MPM Hotels starts 14:00 and the check-out is until 12:00 o’clock.

To check the availability of an early check-in or a late check-out you have to contact our Reservation Department on our reservation hotline +359 884 440 440 every day from 09:00 to 18:00 or on e-mail office@momhotels.bg. Using the room after 12 o’clock have to be requested in advance and confirmed from Reception and it is subject of a additional cost.

In all MPM Hotels there is a luggage room where you can store your suitcases if necessary until you are being accommodated or after you check-out.

In all MPM Hotels there is a wireless 512 kb/s internet connection and if you would like a high-speed internet you can pay extra at the reception for some of the hotels.

Pets are not allowed in all MPM Hotels.